FAQ

How do I submit a Support Ticket?
If you don't have credentials supplied by Jinasena Infotech Customer Support Center, please contact us via +94 114 380 787 or infotechsupport@jinasena.c...
Wed, 4 Oct, 2017 at 9:34 PM
How to fix "The license information on the Microsoft Dynamics NAV Database Server is invalid"
This is very quick tip to make your Microsoft Dynamics NAV experience faster. Most probably when you open RTC you will get “The license information on the M...
Fri, 6 Oct, 2017 at 6:01 PM
How to Setup or Change Payment Methods
Payment methods are used to specify the way in which an invoice will be paid. You can set up any number of payment method codes. To set up a payment method...
Fri, 10 Nov, 2017 at 5:26 PM
How to filter my Tickets View?
The Tickets tab lets you filter out and view a list of tickets that you'd like to work on. You can filter out tickets by source, type, status, agents as...
Wed, 16 May, 2018 at 12:43 PM